:root{color-scheme:light;--bg: #ffffff;--surface: #ffffff;--surface-2: #f7f9fb;--text: #17212b;--muted: #637083;--line: #dfe5ec;--line-strong: #c8d2dc;--teal: #0e9384;--blue: #2563eb;--amber: #c27a00;--red: #cf3d3d;--shadow: 0 20px 50px rgba(22, 32, 44, .08);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text)}button,input,select{font:inherit}.check-row{margin-top:12px;display:flex;align-items:center;gap:9px;color:#455264;font-size:13px;font-weight:650}.check-row input{width:16px;height:16px;flex:0 0 auto;accent-color:var(--teal)}.check-row span{margin:0;font-size:13px;line-height:1.35}button{cursor:pointer}.app-shell{min-height:100vh;display:grid;grid-template-columns:264px 1fr;background:linear-gradient(180deg,#0e93840d,#fff0 360px),var(--bg)}.sidebar{min-height:100vh;border-right:1px solid var(--line);padding:24px 18px;display:flex;flex-direction:column;gap:24px;background:#fbfcfd}.brand{display:flex;align-items:center;gap:12px;padding:4px 6px 18px;border-bottom:1px solid var(--line)}.brand-mark{width:42px;height:42px;display:grid;place-items:center;border-radius:8px;color:#fff;background:#152232}.brand strong,.brand span{display:block}.brand strong{font-size:15px;line-height:1.2}.brand span{color:var(--muted);font-size:13px;margin-top:2px}nav{display:grid;gap:6px}nav button{border:0;background:transparent;color:#3b4654;display:flex;align-items:center;gap:10px;min-height:40px;border-radius:7px;padding:0 10px;font-size:14px;font-weight:600}nav button.active,nav button:hover{background:#e9f5f3;color:#075f56}nav button:disabled{cursor:not-allowed;opacity:.52}nav button:disabled:hover{background:transparent;color:#3b4654}.sidebar-note{margin-top:auto;border:1px solid var(--line);border-radius:8px;padding:12px;display:flex;gap:10px;color:#465566;font-size:13px;line-height:1.35;background:#fff}main{min-width:0}.topbar{min-height:96px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;gap:20px;padding:22px 30px}.topbar h1{margin:0;font-size:28px;line-height:1.1;letter-spacing:0}.topbar p{margin:6px 0 0;color:var(--muted);font-size:14px}.topbar-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap;justify-content:flex-end}.integration-chip{height:34px;border:1px solid var(--line);border-radius:7px;display:flex;align-items:center;gap:8px;padding:0 10px;background:#fff;color:#465566;font-size:13px;font-weight:650}.status-dot{width:8px;height:8px;border-radius:50%;background:#9aa6b2;flex:0 0 auto}.status-dot.ok{background:var(--teal)}.status-dot.warn{background:var(--amber)}.status-dot.error{background:var(--red)}.icon-button{width:34px;height:34px;border:1px solid var(--line);border-radius:7px;color:#3b4654;background:#fff;display:grid;place-items:center}.workspace{padding:26px 30px 34px;display:grid;grid-template-columns:minmax(320px,.92fr) minmax(320px,1.08fr) minmax(260px,.76fr);gap:18px;align-items:start;grid-auto-flow:dense}.panel{min-width:0;background:var(--surface);border:1px solid var(--line);border-radius:8px;box-shadow:var(--shadow);padding:18px}.panel-heading{display:flex;justify-content:space-between;gap:12px;align-items:flex-start;margin-bottom:16px}.panel-heading h2{margin:0;font-size:17px;line-height:1.2}.panel-heading p{margin:5px 0 0;color:var(--muted);font-size:13px;line-height:1.35}.call-panel{grid-column:1;grid-row:1}.projects-panel{grid-column:1;grid-row:2}.transcript-panel{grid-column:2;grid-row:1 / span 2}.tools-panel{grid-column:3;grid-row:1}.metrics-panel{grid-column:3;grid-row:2}.field-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}label span{display:block;color:#455264;font-size:12px;font-weight:700;margin-bottom:6px}input,select{width:100%;height:40px;border:1px solid var(--line-strong);border-radius:7px;padding:0 10px;color:var(--text);background:#fff;outline:none;font-size:14px}input:focus,select:focus{border-color:var(--teal);box-shadow:0 0 0 3px #0e93841f}.search-field{margin-top:12px;display:block}.search-field div{height:40px;border:1px solid var(--line-strong);border-radius:7px;display:flex;align-items:center;gap:8px;padding:0 10px;background:#fff}.search-field input{border:0;padding:0;height:36px;box-shadow:none}.customer-list,.project-list,.tool-list,.call-list{display:grid;gap:8px}.customer-list{margin-top:12px;max-height:260px;overflow:auto}.customer-list button,.project-row,.tool-row,.call-row{min-height:52px;border:1px solid var(--line);border-radius:7px;background:#fbfcfd;display:flex;align-items:center;gap:10px;padding:10px;text-align:left}.customer-list button.selected,.customer-list button:hover{border-color:var(--teal);background:#effaf8}.customer-list strong,.customer-list em,.project-row strong,.project-row span,.tool-row strong,.tool-row span,.call-row strong,.call-row span{display:block}.customer-list strong,.project-row strong,.tool-row strong,.call-row strong{font-size:13px;line-height:1.25;overflow-wrap:anywhere}.customer-list em,.project-row span,.tool-row span,.call-row span,.project-row em,.call-row em{color:var(--muted);font-size:12px;line-height:1.3;font-style:normal;overflow-wrap:anywhere}.customer-list button>span,.project-row>div,.tool-row>div,.call-row>div{min-width:0}.project-row em,.call-row em,.tool-row em{margin-left:auto;white-space:nowrap}.tool-row.available{background:#fbfffe}.tool-row.available svg{color:var(--teal);flex:0 0 auto}.tool-row em{color:#0b766c;font-size:11px;font-weight:750;font-style:normal}.primary-action{margin-top:14px;width:100%;height:43px;border:0;border-radius:7px;background:#0b766c;color:#fff;font-size:14px;font-weight:750;display:flex;align-items:center;justify-content:center;gap:8px}.primary-action:disabled{background:#9fb4b1;cursor:not-allowed}.transcript{min-height:528px;max-height:620px;overflow:auto;display:flex;flex-direction:column;gap:10px;background:var(--surface-2);border:1px solid var(--line);border-radius:8px;padding:14px}.empty-state{min-height:480px;display:grid;place-items:center;align-content:center;gap:12px;color:var(--muted);text-align:center;font-size:14px}.message{max-width:86%;border-radius:8px;padding:10px 12px;border:1px solid var(--line);background:#fff}.message.assistant{align-self:flex-start}.message.caller{align-self:flex-end;background:#eaf3ff;border-color:#cfe0ff}.message strong{display:block;font-size:12px;margin-bottom:4px}.message p{margin:0;font-size:14px;line-height:1.45}.context-box{margin-top:14px;border:1px solid var(--line);border-radius:8px;padding:12px;background:#fbfcfd}.context-box span,.context-box em{display:block;color:var(--muted);font-size:12px;font-style:normal}.context-box strong{display:block;margin:4px 0;font-size:14px}.metric-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-bottom:14px}.metric-grid div{border:1px solid var(--line);border-radius:8px;padding:11px;background:#fbfcfd}.metric-grid span,.metric-grid strong{display:block}.metric-grid span{color:var(--muted);font-size:12px;margin-bottom:6px}.metric-grid strong{font-size:15px}.history-page{padding:26px 30px 34px;display:grid;gap:18px}.history-summary{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}.history-summary div{border:1px solid var(--line);border-radius:8px;padding:13px;background:#fbfcfd}.history-summary span,.history-summary strong{display:block}.history-summary span{color:var(--muted);font-size:12px;margin-bottom:6px}.history-summary strong{font-size:16px;overflow-wrap:anywhere}.history-table-panel{overflow:hidden}.table-scroll{width:100%;overflow:auto;border:1px solid var(--line);border-radius:8px}.history-table{width:100%;min-width:1040px;border-collapse:collapse;background:#fff}.history-table th,.history-table td{border-bottom:1px solid var(--line);padding:11px 12px;text-align:left;vertical-align:top;font-size:13px}.history-table th{color:#455264;background:#f7f9fb;font-size:12px;font-weight:750;white-space:nowrap}.history-table tr{cursor:pointer}.history-table tbody tr:hover,.history-table tbody tr.selected{background:#effaf8}.history-table td strong,.history-table td span{display:block}.history-table td strong{font-size:13px;line-height:1.25}.history-table td span{color:var(--muted);font-size:11px;margin-top:3px}.status-pill{display:inline-flex!important;width:fit-content;border:1px solid var(--line);border-radius:999px;padding:3px 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button{height:40px;border:0;border-radius:7px;background:#152232;color:#fff;font-weight:750;padding:0 16px}@media(max-width:1180px){.app-shell{grid-template-columns:1fr}.sidebar{min-height:auto;border-right:0;border-bottom:1px solid var(--line)}nav{grid-template-columns:repeat(5,minmax(0,1fr))}.sidebar-note{display:none}.workspace{grid-template-columns:1fr 1fr}.call-panel,.projects-panel,.transcript-panel,.tools-panel,.metrics-panel{grid-column:auto;grid-row:auto}}@media(max-width:760px){.topbar{align-items:flex-start;flex-direction:column;padding:18px}.workspace{grid-template-columns:1fr;padding:18px}nav{grid-template-columns:1fr 1fr}.field-grid,.metric-grid,.history-summary{grid-template-columns:1fr}}